This page is a resource for stakeholders to obtain information about ECAST activity in the area of Ground Safety. The establishment of the Ground Safety Working Group (GS WG) is the result of the ECAST process and the priorities identified in 2006/2007. The ECAST GS WG has the overall objective to encourage implementation of action plans developed by existing Ground Safety initiatives and to develop new safety enhancement action plans otherwise.
The efforts of the ECAST GSWG have focused on safety culture and human factors emerging in the aircraft turnaround process. Aircraft handling is a team effort. Team-related elements should be included in training of ramp personnel to optimise the use of people, equipment and information. The concept proposed has been called Ramp Resource Management (RRM).
News Jan 2013: The Ramp Resource Management (RRM) Training Syllabus version 1 is available. The intention of the syllabus is to provide ground service providers and/or airports with the content required to deliver a RRM training.
- Aircraft Ground Handling and Human Factors – NLR final report
- Just culture and human factors training in ground service providers – NLR
These documents describes research on Human Factors in ground handling performed by the Air Transport Safety Institute of the National Aerospace Laboratory (NLR) for the Civil Aviation Authority of the Netherlands and ECAST. The objective of this study is to investigate the causal factors which lead to human errors during the ground handling process, creating unsafe situations, personal accidents or incidents. The results provide a basis for recommendations to the participating ground service providers and the European aviation industry.
Information is provided on hazards and risks to air transport workers in a dedicated section on their website. In the UK, the Health and Safety Executive developed a website on health and safety in the air transport industry.
Ground Handling Operations Safety Team (GHOST)
The Ground Handling Operations Safety Team (GHOST) is a multi-disciplined Civil Aviation Authority (CAA)/Industry group set up to address / share the learning from ground handling issues with the aim of improving safety. For more information, visit the GHOST website.
IATA Safety Audit for Ground Operations (ISAGO)
The implementation of the IATA Safety Audit for Ground Operations (ISAGO) aims to improve safety and cut airline costs by reducing ground accidents and injuries. ISAGO is modelled on the IATA Operational Safety Audit (IOSA) program. The ISAGO program is an audit system conducted in a standardised and consistent manner, using internationally recognised quality auditing principles.
To respond to the diversity of ground services, ISAGO has been built upon a ‘backbone’ of audit standards applicable to all ground handling companies worldwide, coupled with a uniform set of standards relevant for the specific activities of any ground handler.
For more information, visit: ISAGO Website.
IATA Ground Operations Manual (IGOM)
In today’s industry environment, Airlines, Airport/Regulatory Authorities and Handling Agencies, members of the ISAGO working group and task forces have recognised the need of harmonisation of ground operations activities.
IGOM is a project run by IATA/ISAGO. Task forces have been formatted by the end of May 2010, individual Airlines GOMs are being analysed, project leader has been appointed as of July 2010. Major initial tasks have been identified and agreed amongst the Task Forces members, significant deliverables shall be accomplished by the year end.
Development of IGOM will take account of relevant publications such as IATA AHM, other IATA Publications (e.g. DGR, LAR, PCR) and company manuals (e.g. Airline and GSP) and manufacturers manuals.
UK Ground Handling Operations Safety Team (UK GHOST)
In December 2006, a UK CAA group (with participation from BAA plc) was established to analyse the root causes of incidents that occur on the apron. This group subsequently recommended a series of actions aimed at reducing the risk to aircraft and their occupants, that were introduced during the aircraft’s time on the apron area, for example during loading or de-icing. During 2007, CAA management considered these recommendations and proposed a new CAA/industry working group called Ground Handling Operations Safety Team (GHOST) to formulate an action plan to address each issue. The UK GHOST met for the first time in December 2007. Its members are drawn from the CAA, airport operators, airlines and ground handling companies. Since inception the team has grown, through personal invitation, industry representation has developed and has now become a well-established working group which fosters co-operation and the sharing of best-practice. For details of the team, see GHOST participating organisations and representatives’ contact details. Terms of reference, key tasks and deliverables are outlined in GHOST Terms of Reference and Deliverables 2011.
The ECAST GS WG work has been presented in November in the Ground Handling International Conference 2009 in Sorrento, Italy, in the ACI Airport Exchange 2009 in Barcelona, Spain, and in the 25th IATA 25th IATA Ground Handling Conference 2012 in Prague.
*Disclaimer: EASA hosts the ECAST materials on Ground Safety on the EASA web-domain for information purposes only. Ultimately it is ECAST that is responsible for the contents and the Agency makes no warranty as to the accuracy, completeness or currency of the content. To the extent permitted by law, the Agency shall not be liable for any kind of damages or other claims or demands incurred as a result of incorrect, insufficient or invalid data, or arising out of or in connection with the use, copying, or display of the best practice materials. The information contained in the best practice materials should in no case be construed as legal advice.